Case Study //

Since 2009, TG Federal has been a trusted partner for the Internal Revenue Service (IRS), contributing to the agency’s mission through specialized support and innovative solutions. With a mission to enhance tax compliance and revenue collection, the IRS faces ongoing challenges, including complex system updates and tax reform projects that require specialized expertise.

Challenge

The IRS embarked on a comprehensive tax reform project to enhance the taxpayer experience which requires significant IT support to meet evolving demands. This initiative involves updating and optimizing complex systems to support new tax regulations and processes. The primary challenges included:

• Complexity: The IRS’s systems are intricate, and oftentimes antiquated. A modernization of this scale requires specialized domain knowledge and experience to tackle the challenges of an ever-evolving IT landscape.
• Access: The IRS needed a substantial number of badged and skilled IT professionals to meet project goals and deadlines. Over the past decade, TG Federal has placed over 300 consultants across 7 different IRS business units.
• Compliance and Security: Ensuring that all solutions adhered to federal regulations and maintained high security standards across every aspect of the project.

Solution

TG Federal responded to these challenges by leveraging their extensive domain knowledge and technical expertise:

• Domain Expertise: With a dedicated team of web application developers and testers, TG Federal brought years of experience working within the IRS environment. The team deployed was already familiar with the agency’s systems and operational requirements. This strategic deployment made TG Federal one of the largest consulting partners supporting the IRS’s tax reform project.
• Tailored Software Solutions: TG Federal provided tailored consulting solutions that aligned with the IRS’s specific needs. This included developing and testing web applications to ensure they met the new tax reform requirements.
• Compliance and Security: TG ensured that all work was performed in adherence to IRS security protocols and federal regulations, maintaining the integrity and confidentiality of the project.
  
  

Results

TG Federal’s involvement yielded significant benefits for the IRS, which helped expedite the project and effectively meet deadlines. TG assigned 44 badged experts who were already familiar with the IRS’s systems and protocols, which allowed the team to efficiently solve complex challenges and align with the IRS’s mission.

TG Federal’s longstanding partnership with the IRS and its innovative approach to consulting demonstrated their ability to tackle complex challenges effectively. By deploying a skilled team and leveraging their in-depth understanding of the IRS’s needs, TG Federal played a crucial role in advancing the agency’s tax reform initiatives and achieving project success.